Client & Commission

• Commissioned by the Echostar Corporation to discover new markets and applications for their satellite infrastructure (The DIsh Network)
  
  
• Conducted by ten Masters students from the Human-Computer Interaction Institute (HCII) of Carnegie Mellon University (CMU)
  
  
• Conducted research into the needs of potential customers and users
  
  
• Used a modified Contextual Inquiry process
  
  
• Generated over 100 ideas for products and presented six of the best
  
  
• Client chose two ideas to be prototyped

Project

• Prototyped a video rental store kiosk
  
  
• Kiosk to be updated by the Echostar satellite system
  
  
• Main features: video previews, video recommendations, video locations
  
  
• Features were driven by the findings of our Contextual Inquiry process